Help & FAQ
How can we help?
New to Comfy Capy or something not making sense? You might find the answer here.
How do I get my daily calorie target?
Complete your Profile and Comfy Capy can estimate a daily calorie target using your details, activity level and goal. If you already have a target you'd rather use, you can set your own instead.
Where does the food information come from?
Food search includes UK and US food data. UK searches use data from the UK's Composition of Foods Integrated Dataset (CoFID), while US searches use USDA FoodData Central. You can switch between them when searching for a food, or create your own custom foods whenever you need to.
Food databases and user-entered foods can contain mistakes or differences between products, so it's always worth checking information that's important to you.
What are portions?
Portions make it easier to log food in amounts that actually make sense to you, such as a slice, bowl or serving, instead of reaching for the kitchen scales every time. Foods can also be logged using exact measurements when you prefer.
What are approximate portions?
If you don't know the exact amount you ate, that's okay. Approximate portions let you choose a small, medium or large amount using the food's serving information as a starting point. They're there for the times when a useful estimate is better than not logging at all.
What are Saved Meals?
Saved Meals are for combinations of foods you eat regularly. You can create one from your Diary and use it again later, saving you from adding the same foods one by one every time.
Can I copy what I logged yesterday?
Yep. Your Diary has a Copy previous day option for days when what you're eating looks suspiciously familiar. It copies the previous day's entries into the current day, where you can make any changes you need.
Will editing a food change my old Diary entries?
No. Comfy Capy keeps the food and nutrition information that applied when you logged an entry. If you edit the original food later, your previous Diary entries stay as they were.
How do themes and Capy customisation work?
Head to Customise Capy to change your Capy's appearance and choose between Light, Dark and System themes. When you're signed in, your choices are saved to your account so they'll still be there when you come back.
What if I can't confirm my email or sign in?
You can resend your confirmation email or reset your password. If you use two-factor authentication and can't access your authenticator app, you can sign in using one of your saved recovery codes.
Are calorie and nutrition figures medical advice?
No. Calorie targets, TDEE estimates and nutrition information in Comfy Capy are provided for general information and tracking. They're estimates, and food data can sometimes be incomplete or inaccurate.
Comfy Capy isn't a substitute for medical or professional dietary advice. If you have medical or specialised dietary needs, including during pregnancy, for an eating disorder, or for a condition affected by nutrition, please speak to an appropriately qualified professional.
Still stuck? Send us some feedback and let us know what's going wrong. Please don't include passwords, recovery codes, medical details or other sensitive information.